Privacy Policy
Last updated: March 4, 2026
Reflect Me AI, Inc., a Delaware corporation ("Reflect," "we," "us," or "our") operates an online platform that allows individuals to privately record video reflections and receive AI-generated insights about patterns, thoughts, and personal growth over time (the "Services").
This Privacy Policy explains how we collect, use, and share information when you use Reflect through our website, applications, and related services.
By using Reflect, you agree to the practices described in this Privacy Policy.
Eligibility
Reflect is intended for individuals 18 years of age or older. By using the Services, you represent that you are at least 18 years old.
Information We Collect
Information You Provide to Us
When you create an account or use the Services, we may collect information including:
- Name or nickname
- Email address
- Account login credentials
- Billing information when subscribing
- Video recordings or audio recordings you submit
- Written reflections, prompts, or notes
- Communications with our support team
Content you create in Reflect — including video recordings, transcripts, and reflections — may be processed to provide insights and features within the platform.
Content and AI Analysis
Reflect may process the content you create using automated technologies, including artificial intelligence systems, in order to generate summaries, detect patterns across entries, and improve features and user experience.
AI-generated insights are informational and reflective in nature and are not medical, psychological, or therapeutic advice. AI systems may make mistakes, produce incomplete information, or misinterpret content. You should not rely on AI-generated insights as a substitute for professional advice or decision-making, and you are responsible for evaluating any information provided by the Services.
Information Collected Automatically
Usage Information: Information about how you interact with the Services, such as pages visited, features used, and timestamps.
Device Information: Information about the device you use to access Reflect, including device type, operating system, browser type, and IP address.
Cookies and Tracking Technologies: We use cookies and similar technologies to operate and improve the Services and understand how users interact with our platform.
Analytics and Advertising Tools
We may use third-party analytics and advertising technologies (when enabled) including:
- Google Analytics
- Mixpanel
- LinkedIn Insight Tag
- Google Ads conversion tracking
- TikTok Pixel
- Meta / Instagram Pixel
These tools help us understand how users interact with the Services and measure the effectiveness of marketing campaigns.
How We Use Information
- Provide and operate the Services
- Process transactions and subscriptions
- Generate insights and features within Reflect
- Improve and develop new functionality
- Communicate with users
- Provide customer support
- Monitor usage and maintain platform security
- Comply with legal obligations
Sharing and Disclosure
We do not sell personal information identifying you as an individual.
We may share information in limited circumstances including:
Service Providers: We work with trusted providers that help operate Reflect, including cloud infrastructure providers, analytics providers, and payment processors.
Legal Compliance: We may disclose information if required by law or if necessary to comply with legal obligations or protect the rights and safety of users.
Business Transfers: If Reflect Me AI, Inc. is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
Payments
Subscriptions and payments are processed through Stripe, a third‑party payment processor. Reflect does not store full credit card numbers on its servers.
Data Retention
We retain personal information for as long as necessary to provide the Services and comply with legal obligations. Content you create within Reflect may remain stored until you delete it or close your account. Certain data may remain in backups for a limited period after deletion.
Your Privacy Rights and Choices
You may request access to, correction of, or deletion of your personal information by contacting us at info@reflect-me.ai. We will review and respond to requests in accordance with applicable law.
California Privacy Notice
California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including rights to know, delete, and correct certain personal information. To exercise these rights, contact us at info@reflect-me.ai.
Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no system can be guaranteed to be completely secure.
International Data Transfers
Reflect is based in the United States. If you access the Services from outside the United States, your information may be transferred to and processed in the United States.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page.
Contact Us
If you have questions about this Privacy Policy, you may contact us at info@reflect-me.ai.